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The Hybrid Theory Manifesto: The Future of Marketing, Advertising, and Communications Part Two
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Part Two of Three

In the book Engage!, I use music as a metaphor for the business approach necessary to execute socialized programs flawlessly. I suggest that today, many organizations approach new media with the style of jazz improvisationalists. They possess an incredible ability to jam independently and also together, but they often drift into wild, wonderful solos that may or may not lead the audience back to the heart and soul of the brand purpose and mission. Instead, I suggest that we assemble a team of virtuosos who can perform the dedicated requirements of their roles to contribute to an organized and powerful performance designed to engage and stimulate its audience.

A conductor who possess social prowess and business savvy is necessary to creating and managing a holistic social media program that extends from the top down, from the center outward, from the bottom up, and also from the outside in.The quest to find the conductor and the members of the orchestra rekindle the debate to who owns social media. But, I argue, that the only the person who masters the majesty of music theory, instrumentation, leadership, artistry, and stagemanship can effectively lead and inspire a band of leaders. Simply said, The person and team qualified to lead social are those qualified to do so.

Again, a hybrid approach is essential. In the very least however, they will possess the ability to understand customer touchpoints, channels of influence, market dynamics, challenges and opportunities that face consumers, and how engagement and the production of social objects trigger measurable reactions that impact the bottom line.

Advertising Must Look Beyond Madison Ave.

Advertising, along with every form of marketing, communications, and s/> [...]

Wed Jul 14, 2010 06:01 am


Google Says, "It's the Applications, Stupid!"
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SEOUL, SOUTH KOREA - FEBRUARY 04:  Models show...

Image by Getty Images via Daylife

by Frank Reed

Google is being so intensely aggressive on the local search side that there is no denying that local search is the play of the future. With the continued proliferation of smartphones feeding information to people whenever and wherever they want it, attention now turns to the applications. It is always about the applications. Why do you think Microsoft was able to become what it is? Was it because they made the best hardware? No. They made NO hardware. They made the hardware of others functional (and commoditized). Google is doing the very same thing, but they look like they are doing it from both sides of the fence.

What does that mean you ask? Well, take for instance the new service that Google is experimenting with for their local business listings. Barry Schwartz of Search Engine Land writes:

I received a tip from a New York retailer named Oh Nuts, that Google came to their store to take pictures for a new Google Maps product named "Google Store Views." I was told that they took pictures of the inside of the store, every 6 feet, in all directions. They also took pictures of products.

Google/> [...]

Fri Feb 05, 2010 03:10 am


Are Google's Ads So Relevant That People Won't Block Them?
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A while back, Google launched an extensions gallery for its Chrome web browser. Ad-blocking add-ons are among the most popular for Mozilla's Firefox, so it stands to reason that they will be for Chrome as well. With Google's primary source of revenue being its ads, a lot of talk has surfaced about Google letting people block its own ads with its own product.

Is Google was smart to allow ad-blocking extensions for Chrome? Discuss here.

A recent article from the New York Times has elevated the discussion, calling the allowance of ad blockers a "test" for Google.

Google wants people to use Chrome. For that to happen, it has to give people what they want. One point of view would be that the people who are most likely to block ads would just as use another browser that allowed them to do so if Chrome didn't.

Google doesn't think that ad blockers will have much of an impact on advertising anyway. In December, Google Engineering Director Linus Upson participated in a panel discussion about the subject. He, Charles McCathieNevile of Opera, and Mike Shaver of Mozilla discuss it in the following clip:

[...]

Thu Jan 07, 2010 10:40 am
Possible Twitter Redesign Already Impressing
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It appears that Twitter may have a significant redesign in the works. It has been discovered that Twitter's Creative Director, Doug Bowman has posted a partial screenshot.

Bowman's exact comment on the screenshot is, "Working on what may end up a significant redesign. Not final yet. What we can show without giving away the farm."

Partial Twitter Redesign - As Shown by Twitter Designer Doug Bowman

Comments on this screenshot are so far overwhelmingly positive, which is a pretty rare thing for a redesign of a major social network. Here are a few of them:

Rich Thornett: More stats on Twitter! Very exciting...

Andrew Cornett: Looks amazing, can't wait to take her for a spin.

Naz Hamid: Woah, it's the tasteful, lovely, "designed" Twitter I've wanted for a while now.

Jeremy Swinnen: Awesome! Convinces me of using the Twitter site to post new tweets. Great work!

Jason Robb: Hot. I should start using the web interface more...


Obviously it's incredibly premature to call the redesign that hasn't even happened yet a hit with users. By the time it comes out, it could look entirely different, and unleashing a redesign on the entire community is a lot different than a fraction of that community seeing an incomplete screenshot. And Twitter users have been just as critical of change as Facebook users.

That's ok though. It comes with the territory. Something tells me users/> [...]

Mon Apr 12, 2010 21:25 pm


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